Adult Social Care Consultants
CQC Inspections Don’t Have To Be Stressful!
You can be outstanding with our support! If you’re an adult social care manager or director, we’ll help you improve your compliance with the regulations and best practice.
- Friendly
- Solution Focused
- Compassionate
CQC Regulation Advice Can Be Confusing And Outdated!
Are you a director, compliance manager or registered manager dealing with the stress and uncertainty of CQC inspections?
Worrying about your current rating or anxious about the expected ‘knock-on-the-door’?
Our training is designed and led by ex-CQC inspectors who’ve walked in the shoes of the people inspecting your setting.
Our commitment doesn’t end when the webinar does. We’re always available for post-webinar support, standing by your side and guiding you as you navigate the challenging landscape of adult social care.
Our long-term relationships with clients and our consistent 5-star testimonials are proof of our commitment to your success.
Gain peace of mind, improve your ratings, and make a real difference in your care service. Trust us… CQC inspections don’t have to be scary.
Are you...
- Worried you're in breach of current regulations?
- Unsure what the inspector is looking for?
- Stressed about that 'knock-on-the-door'?
- Stressed about that 'knock-on-the-door'?
- Worried about your current rating?
- Worried about CQC changes?
If you can relate to any of these, you’re in the right place!
Our CQC compliance and regulation webinar has all the answers you need to put your mind at ease and become outstanding…
Meet Your Consultants...
With over 35 years of experience between them and an assortment of Health and Social care qualifications, Sarah and Andy are the perfect team to support you and your setting.
Sarah Duffy
Consultant, Ex-CQC Inspector
As a registered social worker and ex-CQC inspector, I understand the challenges facing adult social care providers and their regulatory landscape. My time as a CQC training advisor has highlighted the importance of interactive and creative learning.
Guided by care, teamwork, and excellence, I provide empowering training, inspiring people to perform at their best in their support roles.
When I’m not providing exceptional training, you’ll find me playing tennis at my local club.
Andy Shaw
Consultant
With over 35 years of experience in health and social care, including a senior role as Managing Director for a care agency, I’ve built a deep understanding of compliance and regulations.
My decade-long experience in CQC regulatory compliance involves guiding companies through registration, inspection action plans, and regulatory audits.
I am passionate about creating interactive and creative learning experiences that inform and inspire growth.
Our Formula For Success
If you're looking to improve your regulatory compliance and best practices then our webinar is the solution...
Attend
Join us on our fun, interactive and educational webinar. You won't be disappointed!
Implement
Put what you've learned into practice using your new knowledge and the resources we provide.
Improve
You've now got the foundation to make big improvements to your quality of care and CQC rating.
After working with one of our competitors, I quickly realised the problems with their service…
The webinars were very generic, boring and were not kept updated.
I wondered if this was because they lacked the insight and knowledge needed to really help providers understand the regulator and how to maintain their compliance.
Inaccurate guidance often led to confusion and the webinars seemed very boring with little interaction.
It all felt like providers were just on a conveyor belt!
My passion for high-quality care and supporting providers to deliver great service led to the creation of Duffy and Shaw.
Forget everything you think you know about CQC inspections!
What you'll learn...
- See compliance through the inspectors eyes
- Discover the 10 areas most settings get wrong... and how to get them right!
- Understand high-risk areas and how to mitigate them
- Learn about the CQC new assessment framework and what you can do to prepare
- How to evidence your practice to demonstrate your high-quality care and support to CQC
- Reduce your inspection and compliance anxieties.
- Share your experiences with others and learn from their innovations and best practice
Our Promise...
- Refresh your thinking on individualised care
- You'll learn with and from peers
- Safe and relaxed environment
- Highly up-to-date knowledge
- Fun and engaging learning
Book onto one of our CQC Compliance and Regulations webinars here...
Frequently Asked Questions
If your question isn’t answered here then feel free to contact us directly and we’ll be happy to help!
Contact usDuffy & Shaw are specialist health and social care business and compliance consultants. From the start of your care journey to achieving outstanding, we support providers to register, understand their compliance responsibilities and continuously improve towards providing high-quality, outstanding care and support.
We help adult social care providers with:
- Training/Compliance webinars
- CQC registration support
- Mock CQC inspections
- Supporting providers to respond to CQC inspection reports and action planning.
- Tender Writing & Support
- Director and Registered Manager Mentoring and Coaching
- Responding to CQC Inspections (Factual Accuracy Challenges, Action Planning, Ratings Review)
- QA Systems Improvement and Managing Risk
Duffy & Shaw’s leadership team includes a former CQC adult social care inspector and CQC trainer and a former senior domiciliary care director. They are supported by clinical nurses, ex-CQC inspectors, qualified coaches and Best Interest Assessors. Our range of skills and expertise means the right person is always available to support your need.
The Care Quality Commission (CQC) are England’s independent regulator of health and social care. They register, monitor, inspect and rate services to check whether they meet the fundamental quality and safety standards. They publish inspection reports and take enforcement action when services fail to comply with the regulations.
We certainly do! We have a range of remote or onsite options to either comprehensively audit your service against all five key questions or target our inspection against the areas/key questions you are concerned about.
Following our mock inspection we provide you with a detailed report of our findings, including potential breaches, improvement recommendations and areas of outstanding practice.
Many of our mock inspection customers develop lasting relationships with us. This helps them to resolve identified issues, embed good practices, and continuously improve the services people receive.
We have very competitive fees and offer a range of pricing options, including our hourly and day rate and also pricing packages such as the Registration Support Package and the Registered Manager’s coaching and mentoring package.
Simply fill out our contact form and we’ll arrange a time that suits you.
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Got a question or need help? Fill out our contact form and we'll be in touch promptly. We're here to help!